Terms of sale
The short version: what you buy is cosmetic, it arrives in game on its own, and if something goes wrong we put it right or give your money back.
What you buy
Digital extras on the Shotty Games Minecraft network (mc.cloud.shotty.tech): ranks with a tag in chat and the tab list, and similar things. None of them makes anyone stronger in a game; Minecraft's own usage guidelines do not allow that, and we would not want it.
Paying
Prices are in Canadian dollars. Payment is handled by Stripe, and we never see your card. Stripe emails a receipt to the address you pay with.
Getting it
It is handed over on its own within a minute of the payment, to the Minecraft name you gave, whether or not that player is online. The name has to have played on the network at least once. If it has not arrived within an hour, write to [email protected] with the name and the time you paid.
Something bought "for good" lasts as long as the network runs. Something bought for a number of days ends after those days; buying it again adds more.
Refunds
If something you paid for did not arrive, or you bought the wrong thing by mistake, write to us within 14 days and we will refund it; what it gave is then taken back. A ban or mute for breaking the rules is not a reason for a refund.
If you dispute a payment with your bank instead, what it gave is taken back while the dispute is open.
Under 18?
Ask a parent or guardian before you buy.
Questions
Write to [email protected].